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  RESERVATIONS
 

 

To make a reservation:

Call 1-800-971-1351

e-mail: info@barclayhouse.com

Barclay House in the West End
1351 Barclay Street,
Vancouver, British Columbia
Canada, V6E 1H6
Toll Free 1.800.971.1351
Direct Line 1.604.605.1351
Fax: 1.604.605.1382
e-mail: info@barclayhouse.com

Thank you very much for considering Barclay House in the West End for your stay in beautiful Vancouver.  Please take a moment to read the terms and conditions of this reservation so that you understand your rights and obligations according to the federal and provincial laws.

TERMS & CONDITIONS

We welcome children over the age of 12 and we do not accept pets.  Reservations are based on double occupancy per room. Any additional guests will be charged $45/person/night. We expect you to honour an agreed upon an inflexible cancellation policy of 7 days, and if you cancel within 7 days of your reservation, a fee of one night's stay will be imposed.  Smoking on the premises is permitted (only) on our comfortable front porch or lovely backyard patio. 
 
CANCELLATIONS
We require a one night deposit to secure your reservation. To obtain a full refund, cancellations must be via e-mail to info@barclayhouse.com seven (7) days prior to your reservation.

GENERAL INFORMATION

ALLERGIES
If you have an allergy, please try to let us know prior to your arrival.
 
CHECK IN/OUT & LUGGAGE DROP OFF
Official check in time is between 2 PM and 4 PM and check out time is at 11 AM.  If you require early luggage drop off, please provide prior notice.  Check ins AFTER 5 PM must provide prior notice!
 
BREAKFAST
Breakfast is served between 8 AM until 9.30 AM, weekdays and weekends
 
GUEST PARKING
There is free reserved guest parking located in the lane behind the Barclay House.  Each room has its own reserved parking space.
 
STORAGE FACILITIES
There are bicycle storage facilities on the premises.  PLEASE NOTE: We will not accept responsibility for lost, damaged or stolen bicycles.
                               
DIRECTIONS
Directions to Barclay House can be found on our main website at www.barclayhouse.com.
 
EMERGENCY
For emergencies or urgent matters, please contact the General Manager directly at 1.604.723.8441 

LEGAL
 
We will not be responsible for any omission, negligence or error due to website maintenaince or difficulties.  The property is privately owned and management reserves the right to refuse service to anyone and will not be responsible for accidents or injury to guests or for loss of money, jewellery, or any other valuables.  A late checkout fee may be imposed.  The management reserves the right to assign and reassign the guest to such accommodation as the management sees fit.  We operate under the Innkeepers Act.  Management reserves the right to hold guests liable for undue damage to property.  For your safety, please lock all doors, windows and front main entrance when coming and going. 

PRIVACY STATEMENT

Your privacy is very important to us. All disclosed information including your email address, name, company name, address, phone number or fax number will be used solely for the purposes of contacting you in reply to your requests for information or reservations availability and is not sold, rented or otherwise given to third parties and is divulged only when you request us to make a reservation. At this point, your credit card information is used solely for processing your payment.
Note: Check in time Between 3pm and 5pm. After hours check in please call 1-800-971-1351 or 604-723-8441.

 

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