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Barclay House Bed and Breakfast

Our Policies

 

Thank you very much for considering Barclay House in the West End for your stay in beautiful Vancouver. Please take a moment to read the terms and conditions of this reservation so that you understand your rights and obligations according to federal and provincial laws.

TERMS & CONDITIONS

We welcome children over the age of 12 and we do not accept pets. Reservations are based on double occupancy per room. Any additional guests will be charged $45/person/night. We expect you to honour our agreed-upon cancellation policy of 7 days, and if you cancel within 7 days of your reservation, a fee of one night's stay will be imposed.

CANCELLATIONS
We require a one-night deposit to secure your reservation. To obtain a full refund, cancellations must be via e-mail to info@barclayhouse.com seven (7) days prior to your reservation.

SMOKING
Smoking on the premises is permitted (only) on our comfortable front porch or lovely backyard patio.

PETS
Sorry. Pets are not allowed on the premises.

ALLERGIES
If you have an allergy, please try to let us know prior to your arrival.

CHECK-IN/OUT & LUGGAGE DROP OFF
Official check-in time is between 3 PM and 5 PM and check-out time is at 11 AM. If you require early luggage drop-off, please provide prior notice. Check-ins AFTER 5 PM must provide prior notice! Please call 1-800-971-1351 or 604-723-8441 for after-hours check-in.

BREAKFAST
Breakfast is served between 8 AM until 9.30 AM, weekdays and weekends

GUEST PARKING
There is free reserved guest parking located in the lane behind the Barclay House. Each room has its own reserved parking space.

STORAGE FACILITIES
There are bicycle storage facilities on the premises.  PLEASE NOTE: We will not accept responsibility for lost, damaged, or stolen bicycles.

EMERGENCY
For emergencies or urgent matters, please contact the General Manager directly at 1.604.723.8441

LEGAL
We will not be responsible for any omission, negligence, or error due to website maintenance or difficulties. The property is privately owned and management reserves the right to refuse service to anyone and will not be responsible for accidents or injury to guests or for loss of money, jewelry, or any other valuables. A late checkout fee may be imposed. The management reserves the right to assign and reassign the guest to such accommodation as the management sees fit. We operate under the Innkeepers Act. Management reserves the right to hold guests liable for undue damage to property. For your safety, please lock all doors, windows, and front main entrance when coming and going.

PRIVACY STATEMENT
Your privacy is very important to us. All disclosed information including your email address, name, company name, address, phone number, or fax number will be used solely for the purposes of contacting you in reply to your requests for information or reservations availability and is not sold, rented, or otherwise given to third parties and is divulged only when you request us to make a reservation. At this point, your credit card information is used solely for processing your payment.

Phone

1-800-971-1351
1-604-605-1351

Address

1351 Barclay Street
Vancouver, British Columbia
Canada V6E 1H6

Email

info@barclayhouse.com

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